Privacy Policy(Gdpr)
Ministry of Religion – United Kingdom
Last updated: 22 July 2025
Welcome to MOR’s privacy notice
This notice explains how and why we use information about you. It also tells you how long we hold your information for and who we share it with.
Part One sets out information we need to tell everyone about our use of their data. Part Two explains how we use your information in relation to each of our products and services.
We have broken this notice into sections, so you can jump to the areas you are interested in.
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Who we are
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Our Data Protection Officer (and how you can contact them)
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Your data protection rights
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Your responsibility to provide accurate information
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Links to other website
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Your right to complain
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Where your information is kept
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Changes to this Privacy Notice
1. WHO WE ARE
We are the Ministry of Religion (“MOR”). The company responsible for looking after your information is Religions House Ltd.
The MOR is a trading name of Religions House Ltd with company number 16596826 and registered office 71-75 Shelton Street, Covent Garden, London, WC2H 9JQ
2. OUR DATA PROTECTION OFFICER (and how you can contact them)
We have an appointed Data Protection Officer. You can contact them at:
We have an appointed Data Protection Officer. You can contact them at:
Email: info@ministryofreligion.org.
Post: Data Protection Officer,
Religions House Ltd
71-75 Shelton Street, Covent Garden, London, WC2H 9JQ
3. YOUR DATA PROTECTION RIGHTS
Under data protection law, you have rights in relation to your personal information. You can find out about the scope of these rights on the Information Commissioner’s Office’s website: ico.org.uk.
If you would like to exercise any of your rights or have questions in relation to them, please contact us at info@ministryofreligion.org.
Your rights are listed below:
Your right of access
You have the right to ask us for copies of your personal information.
Your right to get your data corrected
You have the right to ask us to correct your information if you do not think it is accurate. You can also ask us to complete information you think is incomplete.
Your right to get your data deleted
You have the right to ask us to erase your personal information, and in certain circumstances we may need to delete it. For example, where we need your consent to use your information or when our purpose for using your information has come to an end.
Your right to limit how we use your data
You have the right to ask us to limit our use of your information temporarily. For example, if you believe your information is incorrect, you may ask us to restrict its use until we rectify it.
Your right to object to processing
You have the right to object to our use of your personal data. This may mean we stop sending you marketing communications.
Your right to data portability
You have the right to ask that we send the information you give us to another organisation. This only applies if you have given us consent to process your information or if you are in talks about entering a contract and the processing is automated.
Your right not be subject to automated decision making
We may use your personal information for profiling. This will be to:
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create greater consistency and fairness in our decision making process
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reduce the risk of customers failing to meet payments for products or services
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assess risk, and
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comply with our legal obligations in respect of fraud prevention or money laundering.
Sometimes the MOR may need to use profiling to enter a contract or deliver services to you. If profiling is not necessary for these reasons, you can object to it. You can ask to be excluded from decisions based solely on profiling or other automated decisions which could impact you.
4. YOUR RESPONSIBILITY TO PROVIDE ACCURATE INFORMATION
It is important that any information you give us is accurate and correct. Please let us know as soon as you can if any of your information is incorrect or out of date.
5. LINKS TO OTHER WEBSITES
We may provide you with links to the websites of other organisations. Our privacy notice does not cover how those other organisations will use your data. It is a good idea to read their Privacy Notice.
6. YOUR RIGHT TO COMPLAIN
We take our responsibility to look after your data seriously. If you have any questions about how we use your data, or want to make a complaint, you can contact our Data Protection Team by emailing info@ministryofreligion.org.
You also have the right to make a complaint about how we use your data to the Information Commissioner’s Office. You can make a complaint to the ICO by calling 0303 123 1113 or visiting their website: https://ico.org.uk/make-a-complaint/.
7. WHERE YOUR INFORMATION IS KEPT
The MOR is a UK-based company. Your personal information is managed on our administration systems and databases.
If we need to transfer your personal information to a country outside of the UK or EEA, we will make sure appropriate safeguards are in place.
8. CHANGES TO THIS PRIVACY NOTICE
We regularly update our Privacy Notice to make sure is up to date and accurate.
Membership of MOR
Purpose and legal basis for using your information
If you purchase membership from us, we will use your data for the following purposes:
Providing our service to you
Our purpose for using your data | Our lawful basis |
|---|---|
Pricing your membership: Provide you with a price for your membership(which may include profiling and automated decision making) | Performance of contract |
Administration: Administering your membership including making changes to your membership, taking payments or cancelling your membership | Performance of contract |
Your rights: Complying with your data protection requests under the UK Data Protection regulation and the General Data Protection Regulation | Legal obligations |
Our business activities
Our purpose for using your data | Our lawful basis |
|---|---|
Market Research: organisations who help us to conduct surveys to understand customer views and help us to develop and improve our products and services. | Legitimate interest |
Marketing: Using your information for the purpose of marketing activities, including the use of determining the marketing communications we send to you (which may include profiling) and analysis of our marketing activities. | Legitimate interest |
Business operations and service improvements: Making improvements to our products and services including internal testing, reporting and analysis; business processes and operations including quality assurance, governance, management and audit practices. | Legitimate interest |
Pricing activities: Using data to develop risk acceptance criteria, develop pricing models with our external partners (which may include profiling) | Legitimate interest |
Legal and regulatory
Our purpose for using your data | Our lawful basis |
|---|---|
Fraud detection, debt recovery and legal claims: To prevent or detect fraud, recover debts owed to MOR and using data for the purpose of legal proceedings. | Legal obligations |
Disclosure: Disclosing your information to regulators and law enforcement agents as required to do so by law. | Legal obligations |
For each different purpose for which we use your data, we need to have a lawful basis. The different lawful bases are set out in the UK Data Protection regulation and the General Data Protection Regulation. The ones we’re relying on are:
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Consent: We rely on this basis to give you choice where you may not usually expect your information to be recorded. This legal basis is set out in article 6(1)(a) of the UK Data Protection regulation and the General Data Protection Regulation.
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Performance of contract: We rely on this basis when our use of your data is necessary for the performance of the contract between you and MOR and to take steps at your request prior to entering into the contract. This legal basis is set out in article 6(1)(b) of the UK Data Protection regulation and the General Data Protection Regulation.
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Legitimate interest: We rely on this basis when our use of your data is necessary for the purposes of our legitimate interest which does not unduly impact you rights and freedoms. This legal basis is set out in article 6(1)(f) of the UK Data Protection regulation and the General Data Protection Regulation.
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Legal obligations: We rely on this basis when we have a legal obligation to use your data in a certain way. This legal basis is set out in article 6(1)(c) of the UK Data Protection regulation and the General Data Protection Regulation.
MOR will be the data controller for the information about you collected for these purposes which means that we are responsible for the way in which we use your data.
The information we collect
The information which we collect about you to provide you with breakdown services will include:
Information about you
Category of information | Examples |
|---|---|
Payment details | Bank and card payment details |
Your family and beneficiaries | Their name and relationship with you |
Contact details
| Home address, email address, telephone number |
Key personal details | Name, date of birth, etc |
Your relationship with MOR
Category of information | Examples |
|---|---|
Communicating with us | Telephone conversations and communication by email, post and social media. |
Marketing preferences | Your preferences for the marketing you would like to receive from us. |
Communication preferences | Your preferences for how you would like us to contact you. |
Services which we provide to you | Details of the services which we provide to you. |
Your purchases and membership | Details of your membership with us including start and end date and scope of membership. |
We may also collect and process special category data where you disclose a vulnerability to us. A vulnerable customer is someone who, due to their personal circumstances, is especially susceptible to harm - particularly when a firm is not acting with appropriate levels of care. Any data pertaining to customer vulnerabilities will be processed with consent to understand the needs of the customer and ensure we respond to those appropriately.
How we get your information
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From you: The personal information which we use is typically provided by you directly to us.
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Our members and applicants for our products may provide us with personal information about other persons. If you provide us with any information about other individuals, please inform them beforehand and direct them to this privacy notice.
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Third party intermediaries, brokers and third parties who are authorised to introduce or sell our products and services who provide us with the information necessary to process any applications or requests for products or services.
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Information Commissioner’s Office, law enforcement agencies and other public bodies may provide us with information about individuals who have made a complaint or in relation to their investigations and law enforcement activities.
How long we keep your information
The MOR keeps your personal information for as long as the law requires, according to the rules and regulations.
Who we share your information with
To administer and provide our membership service we may also share your data with third parties who are instructed by us, such as:
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IT providers
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Contractors and specialists
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Parts and Equipment providers
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Fraud detection and crime prevention agencies
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Regulators and governmental bodies: such as the Financial Conduct Authority or Information Commissioner’s Office if necessary to meet our mandatory reporting requirements.
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Financial organisations
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Professional advisors and purchasers
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Financial credit agencies
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Complaints
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Debt recovery and tracing agents
Marketing
Purpose and legal basis for using your information
We use personal data for the purpose of marketing in the following ways:
Your relationship with MOR
Our purpose for using your data | Our lawful basis |
|---|---|
Creating campaigns and strategies: We use information about you to create specific marketing communications that are tailored, useful and timed appropriately. | Legitimate interest |
Online advertising: We use information about which of our websites and apps you visit, what products and services you browse and buy and your customer history to ensure that the advertising you see from us is as timely and relevant as possible. We also use this information to improve our website experience. | Legitimate interest |
Business marketing: We send marketing for our business services to businesses. | Legitimate interest |
Telling people their membership is coming to an end: Where we provide membership, we may send a few letters/emails to inform individuals that their membership is ending and to offer them ongoing membership | Legitimate interest |
Sending marketing communications to those who’ve asked for it: Where a person has asked us to send them marketing, we can send them marketing. | Consent |
Marketing to our members: We have a legitimate interest to send marketing to people who’ve purchased an MOR product or service (unless they’ve specifically asked us not to). | Legitimate interest |
For each different purpose for which we use your data, we need to have a lawful basis. The different lawful bases are set out in the UK Data Protection regulation and the General Data Protection Regulation. The one we’re relying on is:
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Legitimate interest: We rely on this basis when our use of your data is necessary for the purposes of our legitimate interest which does not unduly impact you rights and freedoms. This legal basis is set out in article 6(1)(f) of the UK Data Protection regulation and the General Data Protection Regulation.
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Consent: We rely on this basis when you have provided your consent for a specific purpose. This legal basis is set out in article 6(1)(a) of the UK Data Protection regulation and the General Data Protection Regulation.
The information we collect
The information which we collect about you for the purpose of marketing will include:
Information about you
Marketing
Category of information | Examples |
|---|---|
Lifestyle information | We use marketing segmentation data, typically information about family and domestic information, provided to us from third parties. |
Marketing engagement | Your marketing responses if you open an email from us and click on a link to view products or offers, when you provide marketing permission or if you opt out of receiving emails from us. |
Marketing preferences | Your preferences for the marketing you would like to receive from us. |
The information which we collect about you is your name, contact details, your marketing preferences, the history of our marketing activity with you and your engagement with our marketing.
How we get your information
• From you: For example, where you provide your name, contact details and marketing preferences through the purchase of an MOR membership, or visit to our website.
• Our partners: Where we provide a service to you through your relationship with one of our partners, our partner will provide us with your information.
• Data services providers, such as data service organisations, who collect demographic data and publicly available information which is used to help us improve and tailor our products and services or information used to identify products and services that we believe you may be interested in.
How long we keep your information
The MOR keeps your personal information for as long as the law requires, according to the rules and regulations.
Who we share your information with
We will use email, telephone, SMS, post and social media i.e. Facebook or Google to inform you about these products and services.
Android
You can reset your advertising ID in your mobile device’s settings. Resetting your advertising ID erases all data previously associated with it, meaning you will no longer receive personalised adverts.
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Open Google Settings
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Go to 'Privacy > Ads'
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Tap on 'Reset Advertising ID'
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Confirm the reset
iOS
You can turn off personalised ads which use your advertiser ID in your mobile device's settings. Turning off personalised ads will reduce the number of relevant ads to you but will not reduce the number of ads you receive.
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Open Settings
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Go to 'Privacy & Security'
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Tap on 'Apple Advertising'
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Toggle off 'Personalised Ads'
Your rights relating to marketing
You have the right to ask us not to use your personal information this way at any time. If you would prefer not to receive this information from us and have not previously advised us of this, please let us know using any of the methods detailed below;
By clicking on ‘UNSUBSCRIBE’ in any emailed marketing message you receive
Sending us an email at - info@ministryofreligion.org
By post to: Religions House Ltd
71-75 Shelton Street, Covent Garden, London, WC2H 9JQ
Visitors to our website
Purpose and legal basis for using your information
If you visit our website, we will use your personal data for the following purposes:
Our purpose for using your data | Our lawful basis |
|---|---|
User experience: Optimise the user experience of visitors to our website (although through the use of cookies). | Legitimate interest |
Tracking use: Monitor how visitors engage with our website (primarily through the use of cookies). | Legitimate interest |
Website performance: We process your data to maintain and monitor the performance of our website and to constantly look to improve the site and the services it offers to our users. | Legitimate interest |
For the purpose for which we use your data, we need to have a lawful basis. The lawful basis is set out in the UK Data Protection regulation and the General Data Protection Regulation). The ones we’re relying on are:
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Legitimate interest: We rely on this basis when our use of your data is necessary for the purposes of our legitimate interest which does not unduly impact you rights and freedoms. This legal basis is set out in article 6(1)(f) of the UK Data Protection regulation and the General Data Protection Regulation.
The information we collect
The information which we collect about you as a visitor to our website will include:
Category of information | Examples |
|---|---|
Cookie information | Web use data from the use of cookies and similar technologies. More information about the types of cookies we use and how they work can be found in our cookie policy. If you access our website through a third-party connection or log-in, we may receive information from third parties where you have permitted them to share your data with us. |
Online activity | We use information about which of our websites and apps you visit, what products and services you browse and buy, your location and your customer history to ensure that the advertising you see from us is as timely and relevant as possible. |
Location data | For example, when you use our mobile app and have allowed access to location services or the start and end of journeys collected through our traffic and travel services. |
Device information | Details about the device you use to access our web services, such as the IMEI number of your mobile telephone or IP address. |
Further information about the data which we collect about you can be found in our Cookie Policy (link).
How we get your information
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From you: As you interact with our website
How long we keep your information
The MOR keeps your personal information for as long as the law requires, according to the rules and regulations.
Who we share your information with
We may also share your data with third parties who are instructed by us, such as:
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IT providers: for administration and management of our internal systems
Links to other websites
MOR is not responsible for the security of links to other websites.
This privacy notice applies solely to information collected on our site. Please check the privacy policies of operators of other websites or providers before you submit any personal data to those websites or providers. They may differ from ours. If you cannot find any privacy notice and require more information, please contact the provider directly.